Video Relay Service (VRS)
The NAD has been working hard to advance access to Video Relay Service (VRS).
To use VRS, a deaf or hard of hearing individual must have video conferencing equipment or a videophones, and a broadband (high speed) Internet connection. VRS enables a deaf or hard of hearing person to make and receive telephone calls through a communications assistant (CA) who is a qualified American Sign Language (ASL) interpreter. For many deaf and hard of hearing individuals, VRS is closer to “functionally equivalent” telephone services than