National Association of the Deaf

Relay Consumer Alert: New FCC Rules on Toll Free Numbers



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REMINDER: Tomorrow, November 21st, is the last day your 800 or 866 toll-free VRS phone numbers will work! Change to a local phone number through your VRS provider, and be sure to let your family, friends, co-workers and doctors know about your new phone number. Read our original August 2011 release for more information on the FCC ruling:

The National Association of the Deaf (NAD) is pleased to announce that on August 4, 2011, the Federal Communications Commission (FCC) released its final rules on the use of toll free (800 or 866 numbers). The order stops the assignment of new toll-free numbers to Video Relay Service (VRS) users and requires the transition to local ten-digit numbers. If a VRS user wishes to obtai